Whitelist Emails from Simplicity Investments to Make Your Transition Easier
As part of the onboarding process, we’ll be sending you important emails that need immediate attention and action.

What is the benefit of whitelisting emails from Simplicity Investments?
To ensure that our emails arrive in your inbox, please add us to your email whitelist today. By doing this in a timely manner, you will be able to receive emails that will allow you to run your business efficiently and effectively while protecting your business at the same time.

What is an email whitelist?
A whitelist is a list of approved or safe email addresses to help a spam filter determine whether it should allow delivery. If Simplicity Investments is on your whitelist, you can guarantee our emails will be received.

Instructions

Please follow the instructions below to whitelist our emails and manually add Simplicity Investments’ list of email domains (see below) as contacts. Please contact your email provider if you need assistance.

How to Whitelist an Email in Outlook

• Click the gear icon in Outlook and select “View all Outlook settings.”
• Select “Mail” from the settings menu.
• Choose “Junk email” from the submenu.
• Click “Add” under “Safe senders and domains.”
• Enter the email address that you want whitelisted.
• Choose “Save.”

How to Whitelist an Email in Microsoft 365

• Click the “Admin” drop-down box at the top of the screen, select “Exchange” and click the “Mail Flow” heading.
• Click the plus sign icon and select “Bypass spam filtering” from the menu.
• Type a name for the rule in the appropriate text box. Something simple such as “Whitelist” suffices.
• Select “The sender’s domain is…” from the “Apply this rule if” drop-down box.
• Enter the domain you want to allow access. Do not include the entire email address; rather, just include the domain from which it originates, such as “gmail.com.” Click “OK” when you’re done.

How to Whitelist domain in Google Workspace

• In the Google Workspace Admin Console, Go to Apps > G Suite Gmail.
• Scroll to and click on the spam, phishing, and malware section.
• On the left, select an organizational unit.
• Go to the spam section and click configure. If the setting is already configured, point to the setting and click edit or add another.
• For a new setting, enter the description.
• Make sure that the second bypass spam filter option is checked.
• Click create or edit list.
• Click on “Select” add address list.
• Give your list a name.
• Under address click add.
• Click on bulk add.
• Add the addresses that you want to add.
• Click on “Save.”
• Go back to the spam configuration and click “Use an existing list.”
• Check the box next to the list you just created.
• Click “Save.”

Click here for video instructions.

Tips and Resources

• Many inboxes will declare emails from a new sender as spam. To avoid missing important emails, check your spam box and use the “Not Spam” option to train your inbox to accept emails from a particular sender. This process may take a few repetitions to work successfully. Additionally, it is helpful to add trusted email addresses to your contacts list.
• If you have a Gmail account, follow these instructions.
• If you have an Outlook account, follow these instructions.
• Article: How to Stop Legitimate Emails From Getting Marked as Spam